Stewart, Your words provided the key. I simply stopped it from syncing with iTunes and it worked fine. So perhaps it's something to do with the attempt to act on another program that they haven't got figured out just yet. Slight reward, I downloaded an album that had been well-reviewed by yourself on all music once I was able to download. You can take that to the bank, alright. Also, thanks to all the recommendations around the book. I might just get the book, as I don't want to subscribe to eMusic's audiobook feature which is completely separate from the music side, and even for the freebie, you gotta subscribe (it's just like they think it's a business or something). thanks again, -craig On 9/18/07, Stewart Mason wrote: > > > Craig Leve wrote: > > Speaking of which, is anyone else having problems with the new > > software? > > I've downloaded it to TWO computers that both use Windows XP, and > > the > > program crashes on both. Since installed I have been unable to > > download at > > all. I've got a query into eMusic customer service but no word yet. > > I was > > wondering if anyone else has encountered this problem. > > > > Unfortunately eMusic will FORCE you to download the new software the > > next > > time you use the service and it wipes out the previous manager, of > > course. > > It's like they shoot themselves in one foot and cut off the other > > for good > > measure. > > Huh. I just downloaded the software, installed it with no problems > and then used it to download the advance of the new Beirut album. No > problems whatsoever. > > On the other hand, I chose not to install either of the shortcuts, and > I also chose not to have it sync tracks into iTunes automatically. > Maybe that's where the problem is? (My browser of choice is Firefox, > updated to 2.0.0.7 just this evening, fwiw.) > > So far so good on the Beirut album, incidentally: seems to be > continuing his move out of Jeremy Barnes' Balkan brass band territory. > > S > > >