I spent about ten years in retail, around the Bay Area. The guys at Discount in San Jose weren't rude, but they had developed a fine cutting line for "trouble makers". Most of the problems were with the anal classical guys. They'd buy the cheapest pressings, then come back with notes about every pop and click. After too much of this "they showed him the door he came in thru". Otherwise, we were happy when someone would buy one of our favorites. People trusted us enough to take suggestions. I also remember a very famous exchange where our guy Mouse tried unsuccessfully to convince "Rudolph Hess", a German classical customer that Toscanini had done a good version of some German Opera. I think our customer had veins bulging has he adamantly declared "only a German could do this right". I think the Reckless in SF was one of the snootier shops I'd visited, but I've gotten a lot of indifferent useless help along the way. In the old days at Rhino, there were some very opinionated guys. I did see them fool a Zep hating coworker into liking a Zep track... When I was last at Easy Street, the two tattooed punk girls behind the counter looked over all my purchases, giving their approval, or disapproval... They were all good, just not all punk! I just find that most shops, the help doesn't want to have to interact at all. The good thing is that means they miss a lot of the real gems hidden in the stacks.. -- Ronald Sanchez Director Of A&R Career Records www.CareerRecords.com The new Donovan's Brain Site www.Donovans-Brain.net