Kelly, As a longtime customer there who's had nothing but positives - have you asked them to address the issue? Though they do a lot, and typically error free - most signs would suggest they're human. If you have talked to them and they didn't remedy this - then this is useful info. Perhaps you can elaborate since you've chosen to air your grievance here? thanks, craig -----Original Message----- From: S. Kelly Sears [mailto:sksears@eps.mcgill.ca] Sent: Wednesday, February 26, 2003 4:15 PM To: audities@smoe.org Subject: parasol.com sux I ordered the new CD from The Go-Betweens, "Bright Yellow, Bright Orange" from parasol.com, which according to their web site (still posted as of this morning) contained a bonus CD with four tracks from the Bright Yellow, Bright Orange and The Friends of Rachel Worth sessions. Of course, they sent me the disc without the bonus CD. They lost a long-time customer. Would anybody who has the bonus disc be willing to make a copy of it for me? I sure I can find something worthwhile to trade for it (or pay for it). Thanks. -- Kelly