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ivan@stellysee.de
| From | "Will Harris" <NonStopPop@cox.net> |
| Subject | Re: musical customer service |
| Date | Fri, 21 Sep 2007 17:29:19 -0400 |
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>Here is an actual customer experience I had at a Wherehouse Records
>store in San Jose, about 10 years ago.
>Marty: "Do you have the latest CD by (whoever the artist was)?"
>Clerk: "Whatever's out there..."
Not to defend that specific clerk, who might've just been lazy, but as a
former music retail guy myself, I was on the receiving end of that question
more times than I could count, and it was usually from someone who'd walked
into the store and couldn't be bothered to actually look and SEE if we had
what they were looking for.
Personally, that always used to drive me crazy...
Best,
WILL
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