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ivan@stellysee.de
| From | Sam Smith <samsmith@colorado.edu> |
| Subject | Re: Wax Trax and Twist And Shout |
| Date | Mon, 26 Apr 2004 15:48:36 -0600 |
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I couldn't agree more, Bruce. I wouldn't say I've had bad experiences at
Wax Trax, exactly, but it's never really lived up to what I was hoping
for, you know? Service is indifferent at best, etc. Twist & Shout is
simply fantastic, though. The selection is outstanding, the people there
actually act like they care about the customers, and my satisfaction
rate there is in the upper 90% range. In some ways it's like Albums on
the Hill in Boulder, only about five times bigger.....
>
>This is a few days late, but what the "hey"......
>
>Complete opposites...the neglect and abuse of Wax Trax in Denver is
>legendary and consistent over its entire history here in Colorado---this is
>a statement of objective fact as it's amazing at how well they have branded
>themselves here in CO w/ their staff over the years. I was always shocked
>and disappointed each time I shopped there(but not w/ the cool music they
>carry, which was excellent in 80's, certainly), which was often when I lived
>there and in Boulder in the mid 80's(it does h av ea great selection of
>excellent music, always)...the last time I was there, six years ago, was the
>last straw(and maybe it's changed, but doubt it). Ploppin a stack of LP's
>on the counter, about $200 worth of old vinyl LP's, the guy sniffed at me,
>smirked and made a comment to another employee, with me standing there,
>about "you gotta be kidding, check out what this guy has!". I forget what I
>had, but I did really want whatever it was, so took the offense with a
>'whatever' smile back at him and said, "enough, never again", felt dirty
>giving them money that day, like they wanted me to walk out. But it's
>*entirely* possible things are better there now but in the 80's and most of
>the 90's, this experience was shared by almost everyone I knew who shopped
>there.
>
>Twist and Shout, on the o ther hand, is a award winning indie store that is
>a template for how to sell music and treat yr customers. An wonderful
>experience---and that's the word, 'experience'. It's always fun, ever
>changing and the employees consistently helpful and knowledgeable on a lot
>of music styles. Owner Paul Epstein and his wife Jill run a truly classy
>operation and my favorite. A MUST stopover whenever in Denver for any
>self-respecting music fan.
>
>Peace,
>Bruce
>@ Not Lame
>
>
--
___________________________________________________________
Sam Smith
1020 Jersey St. #2
Denver CO 80220
303.321.0515 /h | 303.981.4398 /c
orb@colorado.edu | sam@lullabypit.com
http://www.lullabypit.com
...it's a lonesome thing to be passing small towns with the
lights shining sideways when the night is down, or going in
strange places with a dog nosing before you and a dog nosing
behind, or drawn to the cities where you'd hear a voice
kissing and talking deep love in every shadow of the ditch,
and you passing on with an empty, hungry stomach failing
from your heart.
- John Millington Synge
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