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From "Cathy Gale" <cat_pop@hotmail.com>
Subject Wal-Mart / Home Depot
Date Thu, 04 Dec 2003 10:31:29 -0800

[Part 1 text/plain (1.5 kilobytes)] (View Text in a separate window)

>From: "MTN HIGH" <mtn-high@msn.com>
>
>The Vail Valley has also been invaded in the last few months by Wal-Mart 
>and
>Home Depot's *big box* stores. This is good...and bad.

I also do not shop at WalMart.  It's unbelievable the power they can wield.  
Very scary.  In my town, Long Beach CA,  they actually have a Wal Mart in 
the downtown area.   Unfortunately there are still plenty of boarded up 
buildings close by.

Ugh, don't get me started on Home Depot.  I ordered some custom shades from 
them and it took over 5 months to get the order complete.  One problem after 
another.  Nothing is done on the premises.  They order directly from the 
manufacturer and shipped to the installer.  Leaving alot of margin for 
errors.  In my case there were plenty ,shipping the wrong shade, wrong 
color, wrong size, etc.   My complaints fell on deaf ears.   The only words 
that seemed to utter out of the managers mouth were  "It's the manufacturers 
fault"   So I now longer shop at Home Depot

A few years back, Home Depot went through a management change and customer 
service is no longer a priority, only the almighty dollar.  Home Depot used 
to be a much better place to shop, they had knowledgeable employees and 
people that actally were helpful.

My 2 cents

Cathy

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