smoe.org mailing lists
ivan@stellysee.de
| From | "S. Kelly Sears" <sksears@eps.mcgill.ca> |
| Subject | Re: parasol.com sux |
| Date | Wed, 26 Feb 2003 19:43:00 -0500 |
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Yes, the first thing I did was email and complain. The response was
"there was a mistake on our website / mailorder inventory. it looks
like we had very limited stock on the bonus disc, so folks who
pre-ordered it early on got the bonus disc. Sorry about this." Their
apology doesn't really help me, as a week later it seems the stock of
the 2-CD set also has sold out at other online retailers.
-- Kelly
Craig Leve wrote:
>Kelly,
>
>As a longtime customer there who's had nothing but positives - have you
>asked them to address the issue? Though they do a lot, and typically error
>free - most signs would suggest they're human. If you have talked to them
>and they didn't remedy this - then this is useful info. Perhaps you can
>elaborate since you've chosen to air your grievance here?
>
>thanks,
>
>craig
>
>-----Original Message-----
>From: S. Kelly Sears [mailto:sksears@eps.mcgill.ca]
>Sent: Wednesday, February 26, 2003 4:15 PM
>To: audities@smoe.org
>Subject: parasol.com sux
>
>
>I ordered the new CD from The Go-Betweens, "Bright Yellow, Bright
>Orange" from parasol.com, which according to their web site (still
>posted as of this morning) contained a bonus CD with four tracks from
>the Bright Yellow, Bright Orange and The Friends of Rachel Worth
>sessions. Of course, they sent me the disc without the bonus CD. They
>lost a long-time customer. Would anybody who has the bonus disc be
>willing to make a copy of it for me? I sure I can find something
>worthwhile to trade for it (or pay for it). Thanks
>
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